Terms & Condition

Term of Use

Terms and conditions for website usage

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Phinko Technology relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'PHINKO TECHNOLOGY PTY LTD' refers to the owner of the website whose registered office is 106 bridge road , Richmond vic 3121 . Our company registration number is A.B.N: 99 163 587 059 and A.C.N: 163 587 059 . The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Refund, Return and Repair Policy

At Phinko Technology Website we want our customers to be completely satisfied with their purchase.

We therefore recommend you read our Refund, Return and Repairs Policy prior to you making a purchase from Phinko Technology Website, so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.

We also recommend you immediately inspect any goods that we deliver to you or that you collect from Phinko Technology store, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

If you have any questions about this policy, please contact our Cuctomer service.

About our Refund, Return & Repair Policy

This is the Refund, Repair and Return Policy of Phinko Technology Website, and applies where you make a purchase online from www.phinkotechnology.com.au .

If you wish to view the refund, return or repair policies of Phinko Technology store, please contact or visit the Phinko Technology store for details.

Change of Mind

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere.

We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Goods Damaged in Transit

If any goods arrive damaged, please contact our Customer Service as soon as possible ( between 24 hours ). Phinko Technology will arrange to have the damaged goods returned to our Store and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories.

Refunds

Refunds will be made by Phinko Technology Website via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days.

Returns and Repairs

You may return goods we have delivered to you by mail by contacting our Customer service.

You may also contact or attend the Phinko Technology Store where you collected your goods, or where your goods were despatched from, and Phinko Technology staff member will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be sent for repair, or providing you with a replacement.

Goods must be returned within a reasonable time. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.

If any goods cannot be easily returned to us, due to their size, the fault or because they have been affixed or installed in your premises, please contact our Customer Service and we will arrange an inspection to assess the goods.

Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.

You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee, which fee may vary due to reasons beyond our control.

Contact Us

Where you have any questions or concerns relating to your Order, please immediately contact our Customer service.