If your MacBook screen is cracked, flickering, showing lines, or not displaying at all, you need a fast, reliable solution. Phinko Technology has been serving Melbourne since 2013 with professional Mac repairs, genuine parts, and competitive turnaround times. This guide explains the repair process, typical costs, how we ensure quality, and what you should do before bringing your MacBook in.
Why choose Phinko Technology for Mac screen repair in Melbourne
Phinko Technology is a Melbourne-based IT company and authorised parts reseller with retail and wholesale capabilities. We specialise in Mac repairs, laptop parts, and servicing for both consumers and trade customers. Key reasons to trust us:
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Experienced technicians trained on Apple hardware.
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Wide inventory of genuine and high-quality replacement screens and components.
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Clear, fixed pricing where possible and transparent diagnostics.
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Fast same-day or next-day turnaround for most common screen repairs (subject to stock).
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Free diagnostics and no-fix, no-fee policy for many services.
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Local pickup, drop-off, and postal repair options across Australia.
Common Mac screen problems and how they’re diagnosed
Cracked or shattered display
Physical damage is the most obvious problem. Cracks may affect only the glass (display panel intact) or the entire LCD assembly. Diagnosis checks for touch/trackpad issues, backlight and display data signals.
Lines, dead pixels, or colour distortion
These symptoms can point to a damaged LCD panel, a failing backlight, or a loose/damaged display cable. We test both the panel and the logic board connection.
Black screen but Mac still powers on
If the Mac starts but nothing shows, the issue could be backlight failure, inverter (for older models), or display cable problems. We test with an external monitor to isolate the issue.
Flickering or intermittent display
Often caused by a failing display cable or connector, hinge damage, or a developing hardware fault. Our diagnostics will reproduce the fault and identify the failing component.
What to expect during the Mac screen repair process
Step 1 — Book an assessment
You can contact our Melbourne centre via phone, email, or online booking. We’ll take an initial description and estimate an appointment time. Postal repairs are available for customers outside the metro area.
Step 2 — Free diagnostic
We perform a full diagnostic to confirm the cause of the screen issue. Diagnostic usually include hardware checks, software tests, and verifying whether data is intact.
Step 3 — Transparent quote
After diagnostics, we provide a clear quote that lists parts, labour, and expected turnaround time. You approve the quote before we proceed.
Step 4 — Repair and quality checks
We use tested replacement screens and follow manufacturer-style procedures. After replacement, every unit goes through a multi-point quality test (display calibration, hinge check, and functional tests).
Step 5 — Collection or delivery
Once the repair is complete, you can pick up the Mac from our Richmond workshop or choose secure delivery. We include a written service summary and warranty information.
Typical turnaround times and costs in Melbourne
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Diagnostic: Usually same day (most in-store diagnostics are free).
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Common screen replacement: 1–3 business days for in-stock parts.
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Special or rare parts: 3–10 business days depending on availability.
Costs vary by Mac model (MacBook Air, MacBook Pro 13/15/16, Retina, etc.) and whether only the glass or the full assembly is required. We always provide a fixed quote after diagnostic. For trade customers and bulk repairs we offer competitive wholesale rates.
Warranty and aftercare
Phinko Technology backs screen replacements with a warranty on parts and labour. Warranty length depends on the type of part (genuine vs. third-party) and is clearly stated on the repair invoice. Aftercare includes:
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Post-repair testing and calibration.
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Advice on protecting the new screen (cases, screen protectors).
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Support for any post-repair issues within the warranty period.
How to prepare your Mac before repair
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Back up your data — use Time Machine or cloud backup.
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Remove passwords or disable Find My Mac if requested (we will advise when booking).
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Bring original accessories if relevant (charger, case).
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Note down any prior damage or issues so the technician has full context.
Get your Mac screen repaired today
If you need Mac screen repair in Melbourne, Phinko Technology provides fast, professional service backed by experienced technicians and clear pricing. For an appointment or free diagnostic, contact us:
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Phone: (03) 9471 8038
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Email: phinko.technology@gmail.com
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Visit: Phinko Technology, 106 Bridge Road, Richmond, VIC 3121
Frequently asked questions (FAQ)
1. Do you use genuine Apple screens?
We stock genuine screens where available and high-quality OEM alternatives when genuine parts are not obtainable. We state which part type is used in the quote.
2. Can you repair a MacBook with a damaged hinge?
Yes. Hinge damage is assessed during diagnostics. We replace hinges and cables as needed and ensure the display alignment is correct.
3. Will my data be safe during repair?
Yes. We treat customer data with care. However, we recommend backing up before service as best practice.
4. Do you offer on-site or pick-up services in Melbourne?
We offer drop-off at our Richmond location, postal repairs Australia-wide, and limited collection/delivery in Melbourne — contact us for options.
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